1. Make an Appointment
Option 1: Please check with our 24/7 accessible online booking system to schedule, change or cancel appointment. Click Here
Option 2: Please call 1-902-999-5333 to get the support from Bens Clinic reception to manage your appointment during our working hours.
*Cancellation policy: We kindly request 24 hour cancellation notice. Cancellations within 24 hours will result in a charge of 60% of your session price.
2. Meet & Greet
We recommend arriving 15 minutes early for your first appointment to complete forms and set up your medical file with Bens Clinic.
You will be asked to fill in the intake forms. Any relevant medical history, injuries or physical conditions we suppose be aware of.
If you are going to use Gift Card, please present it to the front desk upon arrival, before your treatment.
3. Starting Your Session
Your therapist will welcome you and guide you to the treatment room once your session started. They will review your health history forms and discuss your current symptoms and treatment goals. This information will help your therapist to determine the appropriate assessment protocols and to create a personalized treatment plan. A 60-minute treatment includes 5-15 minutes of consultation, cloth changing and 45-55 minutes hands-on services, which depends on different conditions. We recommend you to switch your phone to silence mode to enjoy your treatment.
4. During Your Treatment
It’s all about you. You will receive a treatment that is specific to your individual concerns. Feel free to communicate with your therapist about any pain or feelings at any time throughout the treatment. Communication is key to receiving the most effective treatment for achieving your wellness goals.
5. After Your Treatment
When your treatment is complete, your therapist will discuss self-care advice and on-going treatment plan with you. Feel free to ask your therapist any questions you may have at this point. Please make sure you have all your belongings.
We look forward to welcoming you for your first visit!